Aaboulevarden 52, 2.4.
8000 Aarhus C
Standard Terms of Sale and Delivery
1.1. Unless otherwise stated in an express written agreement, the following sales and delivery conditions only apply as terms for all agreements with and deliveries from Ragbag ApS (hereinafter just “Ragbag”), regardless of any opposing or deviating provisions in the order or acceptance submitted by the buyer.
1.2. If the parties have entered into a contract for ongoing deliveries or a framework contract to which these Terms of Sale and Delivery shall apply, Ragbag shall be entitled to give three months' notice in writing of any changes to the Terms of Sale and Delivery, whereupon the new Terms of Sale and Delivery shall apply to consignments delivered after the expiry of the three-month period.
- ENTERING INTO CONTRACTS
2.1 A contract has been entered into when Ragbag has submitted an offer for delivery of products or the Buyer has submitted an order for products (offer), and the recipient of the offer has sent his affirmative reply so that it reaches the offer or before the close of business 3 days after the offer date or, if no date is indicated, after the date of on the post stamps, facsimile message or e-mail. If no date is specified, acceptance shall be received within seven days of the offer date in the case of posted offers, and within five days in the case of offers given verbally, including by telephone and email.
2.2. An offer can be withdrawn within the acceptance deadline specified in subsection 2.1 above, unless Ragbag specified in writing when submitting his offer that it is subject to the products being unsold.
2.3. Once the final contract of sale has been entered into, it shall be governed by the following provisions:
- The individual contracts entered into by Ragbag and the Buyer;
- These Terms of Sale and Delivery.
- PRIOR SALE, RIGHT OF CANCELLATION
3.1 If Ragbag clearly makes the offer subject to the products being unsold, it means that, until the Buyer's acceptance has reached Ragbag, the latter shall be entitled to sell to a third party products which he has offered to the Buyer. In so far as any such prior sale has taken place, Ragbag shall not be bound by the offer submitted to the Buyer. Ragbag shall, without undue delay and normally on the same day that he receives the Buyer's acceptance, inform the Buyer in writing that the offer is no longer valid. In that case the Buyer shall be entitled to buy any products not already sold by Ragbag subject to the Buyer notifying Ragbag thereof within one week. If the Buyer fails to submit such notification, both the Buyer and Ragbag shall be released from their obligations vis-à-vis one another.
3.2. The Buyer shall not normally be entitled to cancel products for which a binding order has been placed. However, in the case of products which are manufactured or acquired specifically for the Buyer, the Buyer shall be entitled to instruct Ragbag in writing to discontinue production or other preparations for delivery, unless such discontinuation of production or the preparations would cause significant inconvenience to Ragbag or a risk of Ragbag's not being reimbursed for any loss resulting from the cancellation. Ragbag shall subsequently be entitled to claim compensation for the profit lost as a result of the cancellation, calculated as if the contract had been properly performed by Ragbag.
- SUBJECT OF SALE
4.1 The products for which a contract of sale has been entered into shall be described in detail in the offers, orders, order confirmations, purchase form and other documents drawn up by the parties.
4.2. If the quantity supplied is greater or smaller than the agreed quantity, the Buyer shall pay for the quantity actually delivered in accordance with the agreed unit price.
4.3. Ragbag reserves the right to change without notice the data submitted by Ragbag as a result of general changes to Ragbag's products or generally for technical reasons, provided that the subject of sale is not adversely affected whether generally or in any respect which is crucial to the Buyer, and provided that such change does not inconvenience the Buyer. Ragbag shall inform the Buyer without undue delay of any such changes to the subject of sale in relation to the data which the Buyer was given when the contract was entered into.
5.1. If the Buyer has reserved the right to impose specific requirements on the subject of sale after the contract is entered into and he does not submit such specifications by the agreed time or within a reasonable time after having received Ragbag's request to do so if no deadline has been specified, Ragbag shall be entitled to determine the specific properties by himself accordance with those of the Buyer's requirements which have already been submitted to him. This shall not in any way affect Ragbag's other rights.
If Ragbag determines the properties in greater detail by himself, he shall inform the Buyer thereof and indicate a reasonable deadline within which the Buyer may submit other property specifications. If Ragbag has not expressly indicated a deadline for any objections by the Buyer to Ragbag's specifications, the deadline shall be 14 days. The provisions of subsection 2.1 above shall also apply to calculation of the deadline. If, having received such notification, the Buyer does not submit alternative specifications within the deadline, Ragbag's specifications shall be binding.
5.2. The Buyer shall also be entitled to define the specifications in greater detail or change them without having reserved this right, provided that this is done in good time before the delivery date. Ragbag shall be entitled to demand that the Buyer pays all resulting costs in addition to the agreed purchase price. If Ragbag would be considerably inconvenienced or delivery would be delayed by any such change to the specifications, Ragbag may refuse to change the subject of sale from what was originally agreed.
- DELIVERY, DELIVERY DATE
6.1. Delivery shall be in accordance with INCOTERMS 2021, clause EXW at Ragbag's address, unless otherwise agreed.
6.2. The Buyer shall be entitled to request that Ragbag makes arrangements with a carrier for the products to be transported to the destination specified by the Buyer. Such transport arrangements shall be for the account and risk of the Buyer. If no such request has been made at least 14 days before the agreed delivery date, Ragbag reserves the right to postpone delivery and demand that the costs involved are paid by the Buyer. Notwithstanding the fact that Ragbag is assisting the Buyer in arranging transport, there shall be no change to the delivery address or the passing of risk.
6.3. If no delivery date has been specified, delivery shall be made within a reasonable time of the contract having been entered into. Unless otherwise dictated by the circumstances, delivery within 2 months shall be considered to constitute delivery within a reasonable time.
7.1. The products shall be supplied by Ragbag in the packaging normally used. If the Buyer has asked Ragbag to use other or additional packaging, and this is done in good time and with the necessary specifications being given to Ragbag, Ragbag shall be under an obligation to comply with the Buyer's request for the lather's account, unless doing so would inconvenience Ragbag considerably.
7.2. Packaging shall only be accepted in return by separate contract.
- PRICE, PRICE CHANGES
8.1. Unless another currency is expressly specified, all prices shall be in euro (EUR) and exclusive of value-added tax.
8.2. The specified price includes the standard packaging mentioned in subsection 7.1. above. Other packaging, including additional packaging, shall be paid for by the Buyer, regardless of whether Ragbag was aware of how the products were to be packaged or undertook to package them before entering into the contract.
The price shall be exclusive of all duties and expenses incurred after delivery of the products, all in accordance with the INCOTERMS 2021 clause agreed upon.
8.3. Ragbag reserves the right to change the price if, after Ragbag's final offer/acceptance but before the time of payment, documented new or increased costs are incurred by Ragbag as a result of changes in customs duty, taxes, etc., including taxes payable to transport, terminal or port authorities, etc., to the extent that any such additional costs can be attributed to the consignment in question.
8.4. Increased costs other than those specified in subsection 8.3 above, including standard price increases, shall be for Ragbag's risk, unless they are the result of war or warlike conditions which Ragbag could not predict or avoid or whose consequences he could not have overcome. In this case Ragbag shall be entitled to demand a price supplement to compensate him for the increased costs he has incurred.
- TERMS OF PAYMENT, PERFORMANCE GUARANTEES
9.1. Payment terms shall be composed of a 30% guarantee deposit at the conclusion of a contract for the purchase of products and 70% upon delivery, unless otherwise specified in writing.
9.3. If payment is not made on time, Ragbag shall be entitled to charge interest from the due date but no later than one month after the invoice date on the amount due at any given time at a rate of 8% above the current official discount rate of the Danish National Bank.
9.4. The Buyer shall not be obliged to pay the purchase price until he has had the opportunity to inspect the products, unless the agreed procedure for delivery or payment is incompatible with such inspection.
9.5. Counter-claim against Ragbag can only be offset against the purchase price, if the counter claim is carried by a final judgement from a civil court.
11.1. Ragbag retains his title to the products until the whole purchase price and the costs incurred by Ragbag for the Buyers account in connection with delivery, shipment and insurance of the products have been paid, or until the agreed performance guarantee has been provided. Until this happens, the Buyer shall not be entitled to sell on the products to a third party or otherwise dispose of them in a manner which is in contravention of Ragbag's retention of title.
11.2. Once the Buyer has paid or provided the agreed security for all moneys due, and the title to the subject of sale has passed to the Buyer, Ragbag shall confirm this assignment of title at the Buyer's request.
11.3. Drawings, specifications, descriptions, etc., supplied by Ragbag for the Buyer to use in his exploitation of the subject of sale shall remain Ragbag's property and must not be passed on without written contract with Ragbag or in any other way be utilized in contravention of Ragbag's permission.
- DELAYED DELIVERY
12.1. The delivery time shall be determined by Ragbag applying his best judgement to the circumstances he was aware of at the time of entering into the contract. Unless otherwise agreed, any delay in delivery of up to two weeks from the agreed delivery date shall be considered to constitute delivery on time and shall not entitle the Buyer to exercise any sanctions against Ragbag for breach of contract.
12.2. If a delay is caused by circumstances beyond Ragbag's control as specified in subsection 17 below, the delivery time shall be postponed by the duration of the obstacle, regardless of whether the obstacle arose before or after the agreed delivery time. If, however, the obstacle persists for more than three months, each party shall be entitled to cancel the transaction without incurring any liability.
12.3. If further delay occurs which is not covered by the provisions of subsections 12.1 and 12.2 above, the Buyer shall only be entitled to cancel the transaction if Ragbag fails to deliver the products within a further, reasonable deadline determined by the Buyer after he has obtained the right to act on the delay, or if Ragbag informs the Buyer that he will not be delivering the products within that specified, further deadline. This deadline shall be 30 days, unless the Buyer can demonstrate that a shorter deadline is reasonable, or Ragbag can demonstrate that the deadline should be longer in order to be considered reasonable. Unless the Buyer receives written notification from Ragbag stating that Ragbag will not be performing the contract within the specified deadline, the Buyer shall not be entitled to exercise any sanctions for breach of contract during the deadline. However, the Buyer does not lose his right to claim compensation for the delay.
12.4. Once Ragbag has supplied the products, the Buyer shall no longer be entitled to cancel the transaction unless he does so within a reasonable time and no later than eight days after he becomes aware that delivery has taken place.
- DEFECTIVE SUBJECT OF SALE
13.1. If the products are defective, the Buyer may request that Ragbag rectifies the problem, e.g. by providing a replacement delivery within a reasonable deadline to be specified by the Buyer after the Buyer has ascertained the defect. This deadline shall be 30 days, unless the Buyer can demonstrate that a shorter deadline is reasonable, or Ragbag can demonstrate that the deadline should be longer in order to be considered reasonable.
13.2. If Ragbag fails to comply with the request mentioned in subsection 13.1 above or informs the Buyer that he will not be rectifying the problem or providing a replacement delivery within the deadline, the Buyer shall be entitled to cancel the transaction, provided that the defect must be considered serious. If the defect is not serious, the Buyer shall be entitled to claim a pro-rata reduction of the purchase price.
13.3. Unless the Buyer receives notification from Ragbag to effect that the latter will not be performing the contract within the deadline, the Buyer shall not be entitled to exercise any sanctions for breach of contract during the deadline.
However, the Buyer does not lose his right to claim compensation for the defect.
13.4. Once Ragbag has supplied the products, the Buyer shall no longer be entitled to cancel the transaction unless he does so no later than eight days after he becomes aware of the defect or should have become aware of it, or after expiry of the deadline specified by the Buyer in accordance with subsection 13.1 above.
- LATE PAYMENT OF THE PURCHASE PRICE
14.1. If the Buyer fails to comply with all the agreed terms of payment or fails to document that a performance guarantee has been provided as agreed, Ragbag reserves the right to suspend the contract for the Buyer's account, including stopping products in transit and instructing the carrier that the products may not be handed over to the Buyer until the terms of payment and any performance guarantee have been complied with. In the event of Buyer not complying with these obligations, Ragbag may demand security for future payments or demand payment in advance, even though credit has previously been granted without security for amounts of that order.
14.2. Ragbag shall be entitled to cancel the transaction if the Buyer does not fulfill his obligations pursuant to subsection 14.1 above within a reasonable time after the delay occurred, to be determined by Ragbag, or if the Buyer informs Ragbag that he will not be fulfilling his obligations within the deadline. This deadline shall be eight days, unless Ragbag can demonstrate that a shorter deadline is reasonable, or the Buyer can demonstrate that the deadline should be longer in order to be considered reasonable. Unless Ragbag receives notification from the Buyer to effect that the latter will not be performing the contract within the deadline, Ragbag shall not be entitled to exercise any sanctions for breach of contract during the deadline. However, Ragbag does not lose his right to claim compensation for the delay.
14.3. If, however, the Buyer has paid the purchase price, Ragbag shall no longer be entitled to cancel the transaction, unless he does so before becoming aware that the contract has been performed. However, Ragbag does not lose his right to claim compensation for the delay.
- COMPLAINTS ABOUT DEFECTS
15.1. The Buyer shall inspect or arrange for inspection of the products. This inspection shall take place as soon as possible and shall be as thorough as the circumstances permit. If the products are to be collected from Ragbag's address by the Buyer or someone acting on behalf of the Buyer, this inspection must take place on collection of the products. A carrier is not considered to act on behalf of the Buyer, even if the carrier has received his instructions from the Buyer. Defects which should have been ascertained during the initial inspection carried out on collection or on arrival of the products at the destination cannot be cited more than eight days after the time when such initial inspection could have been carried out.
15.2. If the products are defective and the defects should have been ascertained during the inspection mentioned in subsection 15.1 above, the Buyer shall no longer be entitled to claim compensation for those defects unless he notifies Ragbag of the nature of the defect in writing within a reasonable time after he ascertained or should have ascertained the defect. The deadline for this shall be 14 days, unless Ragbag can demonstrate that a shorter deadline is reasonable or the Buyer can demonstrate that the deadline should be longer in order to be considered reasonable. At the same time or within a deadline of a further 14 days, the Buyer shall inform Ragbag whether he wishes to cancel the transaction.
15.3. The Buyer shall lose the right to demand compensation for defects unless he notifies Ragbag thereof within six months of the delivery date, unless this deadline is incompatible with an agreed warranty period.
15.4. If Ragbag has rectified a defect within the time allocated after having been asked to do so, possibly in the form of a replacement delivery, the above deadlines for the defects which were rectified shall run from the time when the faultless products are handed over or delivered to the Buyer; but never with the deadline specified in subsection 15.3 above exceeding one year from the original delivery date for the products, unless this deadline is incompatible with an agreed warranty period.
- COMPENSATION. LIMITATION OF LIABILITY
16.1. In the event or breach of contract, the injured party shall be entitled to claim compensation from the guilty party for any loss suffered as a direct consequence of the breach to the extent that the guilty party could reasonable be expected to have foreseen this loss when the contract was entered into and bearing in mind the circumstances he knew or should have known could result from the breach.
However, neither party shall be entitled to claim compensation if the breach is caused by circumstances beyond the other party's control pursuant to section 17 below.
16.2. Ragbag cannot be held liable for any consequential loss, loss of profits or any other indirect loss suffered by the Buyer as a result of delayed delivery or defects in the subject of sale. Nor can Ragbag be held liable for other losses over and above the invoice amount exclusive of value-added tax.
16.3. The Buyer cannot be held liable fur any loss suffered by Ragbag as a result of him being unable to use the liquidity which Ragbag was expecting to receive on payment of the purchase price, except for interest as mentioned in subsection 9.3 above.
- CIRCUMSTANCES BEYOND THE PARTIES' CONTROL
17.1. Circumstances which preclude any claim for compensation and postpone the delivery date and/or payment date exist when breach of contract is caused by an obstacle beyond the control of the party in question which he could not reasonable be expected to have taken into consideration or avoided at the time of entering into the contract, nor could reasonable be expected to have overcome.
17.2. The party whose ability to perform the contract is affected by an obstacle as set out in subsection 17.1 above shall inform the other party in writing thereof without undue delay, specifying the consequences of the obstacle in relation to his ability to perform the contract. Failure to do so shall oblige him to compensate the other party for the loss resulting from the other party not receiving such timely notification.
- PRODUCT LIABILITY
18.1. If the products supplied by Ragbag cause injury or damage to the Buyer or his belongings, or a third party or his belongings, Ragbag shall compensate the Buyer for his loss subject to the limitation specified in subsection 18.2 below. This includes indemnifying the Buyer for any claim brought against him by an injured third party, even if the injury or damage was not by the negligence of Ragbag or anyone for whom he is responsible.
18.2. Notwithstanding the provisions of subsection 18.1 above, Ragbag cannot be held liable for damage caused to objects intended for commercial use, nor can Ragbag under any circumstances be held liable for any consequential loss, loss of profits or other indirect loss suffered by the Buyer as a result of the supplied product being defective.
18.3. If the Buyer has contributed to the damage to the product through negligence or has failed to take reasonable precautions to limit the scope of damage, Ragbag may, however, demand that the Buyer pays a proportion of the compensation which is commensurate with his conduct.
18.4. In the event of legal action being taken against Ragbag or the Buyer with a claim for compensation based on the rules governing product liability, each party undertakes to let himself become involved in a pending case against the other party at the latter's request. The relationship between Ragbag and the Buyer shall, however, be settled pursuant to section 21 below.
19.1. The Buyer shall not be entitled to return products he has taken delivery of unless he has canceled the contract in advance, or unless Ragbag has accepted to provide a replacement delivery and the Buyer has asked Ragbag in advance whether the latter wishes to have the products returned or wants to make arrangements concerning the products at their present location or at the delivery address and at least 14 days have passed without the Buyer having received Ragbag's instructions and security for any outlays required to comply with Ragbag's instructions. The Buyer shell be entitled to withhold products in so far as necessary until he has secured a replacement delivery, costs and compensation for the breach of contract.
19.2. Return of the products sold shall generally only be accepted by Ragbag subject to prior contract.
19.3. In all cases where products are returned to Ragbag; it is a condition that they are returned in the original packaging and are shipped for the Buyer's account and risk, If the products are returned in order for Ragbag to repair them or provide a replacement delivery, the repaired or new products shall be delivered in the same manner as the original consignment.
- ASSIGNMENT OF RIGHTS AND OBLIGATIONS
Ragbag shall be entitled to assign performance of the contract entered into to a third party either wholly or in part. If performance is assigned wholly to a third party, Ragbag shall be entitled to assign all rights and obligations under the contract to that third party, and the Buyer shall subsequently only be entitled to make claims for breach of contract against that third party.
- APPLICABLE LAW. ARBITRATION AND LEGAL VENUE
21.1. Sale of products contracts shall be governed by the general rules of Danish law, including the English version of the UN Convention on contracts for the International Sale of Products (ClSG), supplemented by the current practices and customs.
21.2. Buyers with a registered business address within the borders of the European Union, accept that the exclusive venue for jurisdiction for all disputes arising from these Standard Terms of Sale and Delivery and/or the sale of products contract(s), shall be Aarhus, Denmark.
21.3. Buyers with a registered business address outside the borders of the European Union, any dispute arising out of or in connection with the sale of products contract or these Terms of Sale and Delivery, including any disputes regarding the existence, validity or termination thereof, shall be settled by arbitration arranged by The Danish Institute of Arbitration in accordance with the rules of arbitration procedure adopted by The Danish Institute of Arbitration and in force at the time when such proceedings are commenced.