You have the right to cancel the agreement of purchase without justification within 14 days of the date on which you or any of your designated third parties comes in physical possession of the products.
In case of several different products has been ordered in a single order but deliviered individually (ie separate deliverires), the right to cancellation expires 14 days after the day you receive the last products.
In order to exercise the right of cancellation, you must notify us of your decision to cancel the agreement in an unambiguous statement. You can use the standard cancellation form below, but it is not mandatory.
You must ensure, that the products are properly packed. You are responsible for the package(s) until Ragbag receive it. Please return the products to: Ragbag ApS, Aaboulevarden 52, 2.4., 8000 Aarhus C. We recommend that you save the postal receipt as proof that you have delivered the package to the carrier.
The product(s) you return must be in the same condition as it was received. If you break the packaging or use the product(s), you will lose your right to cancellation.
You have to pay the cost of returning the product(s) yourself when you return a purchase.
Upon return of the product, we will refund all payments received from you related to the specific order. This includes delivery costs, but is limited to the most inexpensive standard delivery we support. The refund will happen without unnecessary delay and under all circumstances no later than 14 days after the day we have received your notice to cancel the agreement of purchase. We will make the refund back to the same means of payment as you used when completing the original transaction - unless you have specifically agreed to something else.
We can retain the refund until we have received the products or you have provided us with sufficient proof of the return.
